Frequently Asked Questions (F.A.Q.s) for Soul Reminisce DJ Service
What type of music do you play?
We have an extensive hand-picked selection of our best clean-cut radio-friendly versions of songs. We specialize in Old School, New School, Hip-Hop, R&B, Classic Rock, Classic Soul, and Oldies, and the latest Top-40 in Mainstream and Urban music today, along with the music and requests of you and your guests. We do make exceptions on the music played as per the request of the paying client. However, we will let it be known that the music being played is at the request of the client and is not of our own choosing. This helps protect our reputation as the DJ service we advertise to be.
How do you come up with your pricing?
We charge by the hours of work, time and effort we put into your event from start to finish. For example: If you would like to book us for a 4-hour event, it would take about 8 hours of hard work and labor to bring you a successful event. Here is a quick breakdown: Preparation and travel expenses (1hr.), loading and unloading of equipment into and out of the vehicle before the start of your event (1hr.), setup and breakdown of equipment before and after the event (1hr.), the DJ performance (4hrs.), Loading and unloading of equipment into and out of the vehicle after the event (1hr.). Grand Total – 8hrs. Of work for a 4hr event.
Is the client able to meet with you prior to their event?
Once you become a client, we will make every effort to meet with you in person at my home office or at any mutually agreed place, time, or location to go over your event’s details well before your event date.
How will you and/or your assistants dress for my event?
Our DJ and staff will always dress appropriately for your event. For formal events, the men may wear a formal suit or tuxedo, and the women may wear a formal dress, blouse, skirt, or a formal pants suit. We will also dress appropriately for less formal events or casual affairs.
Is there a minimum amount of time that you must be booked for?
Based on our experience in doing business, we feel that the performance time required for events that are less than two hours or more than six hours is not a great value for both the customer and us. We don’t usually book events outside of these parameters because the DJ’s performance time alone is not the only time spent when an event is booked. People tend to ignore the physical labor, time, and expenses involved in booking a DJ, regardless of the time he or she performs during an event.
Do you bring your own equipment?
As your DJ, we will always come equipped with well-maintained top-notch professional state-of-the-art music sound and light equipment and backup equipment in case an unlikely problem occurs with the original system. Our systems will provide trouble-free clear, quality sound and light for each and every event. The rental for this equipment is also built into the price.
How much time do you usually need to set up your equipment?
The setup time for our Standard systems usually takes about 60 minutes in total. We ask that you allow us access to the location at least one hour before your event’s contracted start time.
How much experience do you have with weddings?
We have been Disc Jockeying Weddings, Parties, Reunions, etc., thru-out South Jersey and the Tri-State area for well over 10 years. We have a well-formatted system for weddings and have made our client’s big day a stress-free experience.
Why so few Google reviews?
I send my clients one satisfaction survey after each event. I only ask my client to give their honest opinion on the services they received from our company. I will note that the feedback from this survey with help our company continue our good services or make improvements where necessary. We value our client’s time and privacy, and therefore we don’t pressure our clients or make them feel obligated to go elsewhere to post a review. However, you may run across some random reviews of our company on third-party websites such as Yelp, Wedding Wire, Bark, Gigmasters, etc. Random reviews from our clients are posted on our own Testimonials web page, which is usually satisfactory for our clients and us.
Can you provide the music for my wedding ceremony?
Soul Reminisce DJ Service can provide you with an additional sound set-up with PA and music for one hour before your main event, provided that both events are at the same venue or location.
Will you act as the Master of Ceremonies for my event?
We will make special announcements during your event and play the music; however, for a smoother and more organized flow of music and events, we provide special packages that include a dedicated Emcee. The dedicated Emcee for your event will make all the necessary announcements and help organize the lineup to stay in sync with the current music, announcements, and events. The dedicated Emcee will also work closely with your banquet manager, photographer, video person, and wedding coordinator to ensure that all events of the evening run smoothly. This helps the DJ do what they were originally designed to do: focus on the music and provide a continuous flow without any delays.
Do you take any breaks?
Soul Reminisce DJ Service will provide continuous music throughout your event.
Do I need to provide you and/or your assistant with a meal?
Soul Reminisce DJ Service does not require that you provide a meal. However, if one is provided, we will gladly accept it. Please let us know in advance, and we will make the necessary arrangements if needed.
Do you charge travel expenses?
There is a small travel charge for most events and a slightly higher one for events outside our service area.
What forms of payment do you accept?
We will accept cash, U.S. postal money orders, Visa, Master Card, and Pay Pal. We only accept personal checks for initial deposits only.
I have booked your services; what happens next?
You will receive log-in credentials to your client area in a very short time. In this area, you will have access to the forms that will help you and the DJ outline your event. These forms will include items such as music request lists, timeline sheets, etc. We will also personally contact you by phone to go over your event’s details.
I have booked your services; how do I get in touch with you if I should have any questions?
Once you become a client and have an active contract for an upcoming event, you could always send us a quick message by using the message form in your client areas. Or, if you prefer, you could call or email us at any time, but please leave a message if we are not available, and we will get back to you as soon as possible.
Can my event be extended beyond the original hours that it has been booked for?
During your event, you may request additional time at a rate of $50.00 per half hour up to and within a maximum event time of six hours.
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