Frequently Asked Questions (F.A.Q.s) for Soul Reminisce DJ Service
What type of music do you play?
We have an extensive hand-picked selection of our best clean-cut radio-friendly versions of songs. We specialize in Old School, New School, Hip-Hop, R&B, Pop, Classic Rock, Classic Soul, Jazz, Oldies, and more. We also stay current with the latest Top-40 in Mainstream and Urban music today, along with all the music and requests of you and your guests. We do make exceptions on the music being played as per the request of the paying client. However, we will let it be known that the music being played is at the request of the client and is not of our own choosing if songs are explicit in nature. This helps protect our reputation as the clean DJ service we advertise to be.
How do you come up with your pricing?
We charge by the hours of work, time and effort we put into your event from start to finish. For example: If you would like to book us for a 4-hour event, it would take about 8-9 hours of hard work and labor to bring you a successful event. Here is a quick breakdown: Preparation and travel time/expenses (1hr.), loading and unloading of equipment into and out of the vehicle before the start of your event (1hrs.), setup and breakdown of equipment before and after the event (2hrs.), the DJ performance (4hrs.), Loading and unloading of equipment into and out of the vehicle after the event (1hr.). Grand Total – 9hrs. Of work for a 4hr event.
Is the client able to meet with you prior to their event?
If you want, once you become a client, we will make every effort to meet with you in person at any mutually agreed place, time, or location to go over your event’s details well before your event date.
How will you and/or your assistants dress for my event?
Our DJ and staff will always dress appropriately for your event. For formal events, the men may wear a formal suit or tuxedo, and the women may wear a formal dress, blouse, skirt, or a formal pants suit. We will also dress appropriately for less formal events or casual affairs.
Is there a minimum or maximum amount of time that you must be booked for?
Based on our experience in doing business, we feel that the performance time required for events that are less than two hours or more than six hours is not a great value for both the customer and us. We don’t usually book events outside of these parameters because the DJ’s performance time alone is not the only time spent when an event is booked. People tend to ignore the physical labor involved when setting up and the breaking down of music equipment, the cost of proving the music equipment for your event whether from purchasing it or renting it, the before time it takes to prepare for your event, As well as the booked time the DJ is expected to perform.
Do you bring your own equipment?
As your DJ, we will always come equipped with well-maintained top-notch professional state-of-the-art music sound and light equipment and backup equipment in case an unlikely problem occurs with the original system. Our systems will provide trouble-free clear, quality sound and light for each and every event. The rental for this equipment is also built into the price.
How much time do you usually need to set up and break-down your equipment?
The setup-up and break-down time for our Standard systems usually takes about 60 minutes each. We ask that you allow us access to the location at least one hour before and after your event’s contracted time.
How much experience do you have with weddings?
We have been Disc Jockeying Weddings, Parties, Reunions, etc., thru-out South Jersey and the Tri-State area for well over 10 years. We have a well-formatted system for weddings and have made our client’s big day a stress-free experience.
Why so few Google reviews?
I usually send my clients one satisfaction survey after each event but not all the time. I only ask my client if they have time, I would appreciate it if they would give their honest opinion on the services they received from our company. I will note that the feedback from this survey with help our company continue our good services or make improvements where necessary. We value our client’s time and privacy, and therefore we don’t pressure our clients or make them feel they are obligated to post reviews elsewhere but if they find the time to do so as well is still appreciated. However, you may run across some random reviews of our company on third-party websites such as Yelp, Wedding Wire, Bark, Gigmasters, etc. We post random reviews from our clients who filled out our satisfaction survey on our own Testimonials web page, which is usually satisfactory for our clients and us.
Can you provide the music for my wedding ceremony?
Soul Reminisce DJ Service can provide you with an additional sound set-up with PA and music for a one hour ceremony occurring before your main event, provided that both events are at the same venue but in different locations location.
Will you act as the Master of Ceremonies for my event?
We will make special announcements during your event and play the music; however, for a smoother and more organized flow of music and events, we provide special packages that include a dedicated Emcee. The dedicated Emcee for your event will make all the necessary announcements and help organize the lineup to stay in sync with the current music, announcements, and events. The dedicated Emcee will also work closely with your banquet manager, photographer, video person, and wedding coordinator to ensure that all events of the evening run smoothly. This helps the DJ do what they were originally designed to do: focus on the music and provide a continuous flow without any delays.
Do you take any breaks?
For events that are four hours or less, Soul Reminisce DJ Service will provide continuous music throughout your event.
Do I need to provide you and/or your assistant with a meal?
Soul Reminisce DJ Service does not require that you provide a meal. However, if one is provided, we will gladly accept it. Otherwise, Please let us know in advance, so that we can make the necessary arrangements if needed.
Do you charge travel expenses?
There is a small travel charge for events that are outside our travel area of 30-miles.
What forms of payment do you accept?
We accept payments through our payment portal using all major credit cards, we will also accept cash, U.S. postal money orders, certified bank checks, Cash app, Zelle, or a payment can be made on the spot using your Visa, Master Card, or Pay Pal account. We only accept personal checks from a FDIC insured bank for initial deposits only to lock in your date and price. However, if you are using a personal check to pay your balance in full, then you must allow at least a two week waiting period for the funds to fully clear into our banking account.
I have booked your services; what happens next?
You will receive log-in credentials to your client area in a very short time. In this area, you will have access to the forms that will help you and the DJ outline your event. These forms will include items such as music request lists, timeline and planning forms, etc. We will also personally contact you by phone to go over your event’s details.
I have booked your services; how do I get in touch with you if I should have any questions?
Once you become a client and have an active contract for an upcoming event, you could always send us a quick message by using our message form or message us with-in your client area. Or, if you prefer, you could call or email us at any time, but please leave a message if we are not available, and we will get back to you as soon as possible.
Can my event be extended beyond the original hours that it has been booked for?
During your event, you may request additional time at a rate of $50.00 per half hour up to and within a maximum event time of six hours.
LOVE, PEACE AND “SOUL REMINISCE”
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